VendPrint Access Manager allows institutions to grant workstation access in a predictable, friendly and fair method. When used in conjunction with a library automation system, VAM can also be used to automatically grant or deny workstation access based on criteria of your choosing. Common criteria for denying workstation access includes: Overdue fines, prior violation of your internet usage policy, or even age considerations.
With VendPrint Access Manager you can:
- Enable users to schedule computer usage in advance
- Ensure fair and equitable use of public computers with no staff intervention
- Notify patrons of approximate wait times during busy periods
- Automatically extend patron sessions if nobody is waiting
- Randomly assignment of computers to discourage disruptive “clustering” of patrons
- Automatically deny workstation usage to patrons with fines or overdue books
- Free up staff time to focus on patron services, not allocating workstation time
- Reports can allow for reallocation of resources for maximum utilization
- Closing Timeallows even greater predictability for the patrons, giving ample warnings to save work and print as needed because the library will be closing soon
VAM uses a patron and workstation database to keep track of patrons, active users, and reservations. All of the information that governs the computer scheduling is stored in the database, and each system software component accesses and updates the database as activities occur and time elapses. A log file of reservations, times of use and no-shows is written, and if desired, can include patron information, (some libraries do not want the log to include patron information for privacy reasons).