{"id":27603,"date":"2020-07-09T02:32:00","date_gmt":"2020-07-09T02:32:00","guid":{"rendered":"https:\/\/acdi.betaweb.site\/?p=27603"},"modified":"2023-07-13T20:00:18","modified_gmt":"2023-07-14T01:00:18","slug":"work-you-didnt-plan-for","status":"publish","type":"post","link":"https:\/\/acd-inc.com\/es\/blog\/work-you-didnt-plan-for\/","title":{"rendered":"Work You Didn\u2019t Plan For\u2026"},"content":{"rendered":"<p>If you\u2019ve ever used Fleet Management Software for your Managed Print customers, this problem will be familiar to you. You installed the software as instructed on a workstation or server at the customer location. This allows the software access to the network where it finds the print devices and reports back to you the meters, supply levels and any technical issues. That worked great\u2026for three months.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Work You Didn&#039;t Plan For | ACDI Blog\" width=\"885\" height=\"498\" src=\"https:\/\/www.youtube.com\/embed\/SZHbtGzdqVg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Then the customer calls to say their machine is out of toner. You\u2019re puzzled because you should have gotten a notification from the software saying you\u2019re out of toner. You didn\u2019t. You check and realize that you haven\u2019t gotten any information from the software installed at the customer\u2019s office for 2 weeks. It turns out the workstation you installed the software on was replaced. You now have no management data for the last three weeks (how many more devices need toner?) a confused and unhappy customer; and to add insult to injury, you have the operational cost of sending a technician out to the customer site to re-install the software. If you think this scenario is both familiar and frustrating, rinse, lather and repeat for approximately 40% of your customers within the next 12 months.<\/p>\n\n\n\n<p>Or, you could use KPAX. Its fleet management reimagined, and it features the Liberty hardware agent. No customer workstation or server required.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve ever used Fleet Management Software for your Managed Print customers, this problem will be familiar to you. You installed the software as instructed on a workstation or server at the customer location. This allows the software access to the network where it finds the print devices and reports back to you the meters, &hellip;<\/p>","protected":false},"author":26,"featured_media":27604,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[1],"tags":[310,77],"class_list":["post-27603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-fleet-management","tag-print-management","has-thumb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Work You Didn\u2019t Plan For\u2026 - ACDI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acd-inc.com\/es\/blog\/work-you-didnt-plan-for\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Work You Didn\u2019t Plan For\u2026 - ACDI\" \/>\n<meta property=\"og:description\" content=\"If you\u2019ve ever used Fleet Management Software for your Managed Print customers, this problem will be familiar to you. 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