Some companies get it. They consistently deliver innovative solutions that make things easier. Their approaches solve big problems in straightforward, intuitive ways that make the users’ experience dramatically better. This
Guest Blog: David Brown Change can often seem to move at a glacial pace, but in 2020, the world changed seemingly in an instant. Our customers were already more mobile,
As businesses reset and some of us find ourselves back at the office, new concerns begin to form. We start asking ourselves questions that would have never been asked so
How does KPAX provide a better experience for customers? If you’re an office equipment dealer or managed print service provider, you might think the fleet management software you’re using is
As companies, of many sizes, begin to hit the reset button and re-open their doors, alongside the entire country there are some things that humanity hopes don’t ever return to
There are many different integration technologies that are available with PaperCut. Let’s talk about a few important features and ways for it to be helpful. Business Intelligence is an emerging
On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a
If you’ve ever used Fleet Management Software for your Managed Print customers, this problem will be familiar to you. You installed the software as instructed on a workstation or server
This year ACDI started with an ‘Envision 2020′ initiative, and we had hoped on announcing this months ago, but covid19 had other plans in mind for the world. So, without
BENTON, Ark., Access Control Devices, Inc. (ACDI), a leading Channel Intelligence Partner and All Covered, the technology services division of Konica Minolta Business Solutions USA Inc. are pleased to introduce
On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a
ACDI would like to announce the newest features to PaperCut’s new Cloud Print, which lets users print over the internet when outside the network, or on an untrusted guest network.
On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a
It’s official, the 20.0 release build is here, and ready for delivery. Along with PaperCut, ACDI is tipping our hats to healthcare. With the new Epic compliance and further Cerner
As you can see, there are some exciting new ways and systems for teams to communicate through, while being able to learn more about their customers. In a world with
As we look forward to the next decade, let’s first reflect on the previous one and the impact it had on customer support. The 2010’s was a decade driven by
On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a
Information and data are constantly changing; with that said, companies need to devise two strategy tracks. One strategy should be evolving and reacting to the current environment as it happens
After reading numerous articles, watching many videos, consuming around the clock news, we are all doing our best to understand the global economic impact. The pressure to effectively connect digitally
On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a
With almost 55 million students now learning at home due to the coronavirus pandemic, digital homeschooling is providing an alternative form of education. Together with all these new ways of
The economic impact of the pandemic is undeniable. Much of the current focus in Healthcare is rightly on the current and future challenges of COVID-19. But beyond the current crisis,
KPAX is fleet management software reimagined to simplify your entire managed print program. It collects the actionable data you need while optimizing operational and ecological costs. ACDI is launching KPAX,
A company’s ability to provide excellent customer support can only go as far as its ability to manage and ultimately exceed the expectations of its clients. The worst thing a
On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a