• Business Solutions
    Print Management
    PaperCut MF

    Powerful print management for printers and MFDs

    PaperCut Hive

    Cloud-Native Print Management.

    Multiverse

    Cloud-Based PaperCut Support.

    Connectors

    Explore the 3rd-Party Software integrations available for PaperCut MF

    Hive Add-Ons
    Sync for Tableau

    Connect Hive data to Tableau.

    Business Analytics
    Intuitive BI

    Business data in an easy to use dashboard.

    Workflow Automation
    Scanshare

    Take your document workflow automation to the next level.

    Fleet Management
    KPAX

    Centralized fleet management.

    EZ Meter

    Seamless USB printer management.

    Secure Access
    Elatec Card Readers

    Secure and flexible solutions for any type of authentication your business may need.

    RF Ideas Card Readers

    Identity access management that delivers productivity, transparency and confidence.

    Xerox® Specific
    Payment Software
    Coinnect

    Coinnect provides the ability to charge for a variety of MFP functions specifically on lexmark devices.

    EV Charging Solutions
    ACDI Energy Services

    Simple, turnkey solutions that drive differentiation and revenue for our partners that want to be involved in the electric car revolution.

    Payment Hardware
    Payment Solutions

    Coins, bills, credit cards, and mobile payment solutions all manufactured by ACDI.

    Account Based

    Designed to streamline money management in an account-based pay for print environment.

    Pay For Print

    Control your overhead by reducing your paper and equipment costs with the EX2000.

  • By Need
    Accountability →

    CONTROL YOUR DEVICES

    Answer the tough questions with full visibility into your printer and copier fleet.

    Security →

    SAFEGUARD YOUR DATA

    Protect your data before, during, and after printing with PaperCut print security.

    Cost Savings →

    SAVE TIME AND MONEY

    Cut costs, save time, and manage your devices with affordable solutions from ACDI and PaperCut.

    Accessibility →

    ANY DEVICE, ANYWHERE

    Enjoy better productivity with easy access to your documents, data, and devices.

    "I would absolutely recommend PaperCut. The ease of use, the end-user experience, it's second to none as far as I'm concerned."

    Lisa Payne, Desktop Network Specialist, Little Rock School District 

  • By Industry
    Education →

    Answer the tough questions with full visibility into your printer and copier usage.

    Healthcare →

    Security and simplicity have been coded into PaperCut solutions for over twenty years (that’s got to earn us a Ph.D., right?), so you can focus on the health of your patients, not your printers.

    Legal →

    Charge clients for prints, copies, scans and faxes with 100% accuracy.

    Shared Office →

    PaperCut MF empowers you to print from any device. Office environments like these benefit significantly from PaperCut’s “Bring your own device” print options and reliable security.

    Enterprise →

    Protect your systems, information, and future growth with powerfully scalable print management.

    “One of our favorite features was being able to see who was printing the most, and why."

    Michelle Hernandez
    IT Asset Manager
    University of Arkansas Medical Sciences

  • Resources
  • Support

    Contact Support

    SOFTWARE SUPPORT
    1-877-290-3327
    7 am – 6pm CST, M – F
    software.support@acd-inc.com

    HARDWARE SUPPORT
    hardware.support@acd-inc.com
    8am – 5pm CST, M – F

    LATIN AMERICAN SUPPORT
    877-290-3327
    7am – 5pm CST, M – F
    soporte@acd-inc.com

    Technical Support →

    Get hands-on troubleshooting and technical help with our tech support engineers.

    Project Management →

    Schedule, manage, and track your ongoing projects with our detailed team of Project Coordinators.

    Software Installation →

    Maximizing efficiency for all deployments from start to finish.

    Software Integration →

    Connect PaperCut MF to the systems and processes you already use with a custom software integration.

    SUPPORT RESOURCES

    TICKET PORTAL LOGIN
    INSTALLATION WORKFLOW
    SUBMIT A TICKET

    An ACDI support agreement covers telephone, email, chat support along with remote assistance using remote support software. For configuration of new or additional devices, or assistance with migrating or configuring additional PaperCut features, please contact your copier dealer.

    2026 Technical Training Classes Now Available

    Learn More

    Discover the perfect blend of laughter and learning with our Technical Training course! Designed specifically for software engineers, solutions consultants, and your go-to tech expert, this comprehensive program dives deep into PaperCut MF, empowering you to master its intricacies with ease. Elevate your expertise and embark on a transformative learning journey today!

  • About

    Best Job Ever!

    It represents many things and it means something different to each person—but the common denominator lies in making whatever you do the best job ever. Be it work, your job as a parent, your hobbies, etc. The commitment to make each day the best day and make everything we do the best job ever.

    Learn More →

    About ACDI

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    Award Winning Customer Service & Support

    Our vast industry experience and expertise in technical support and service sets us apart.

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Reseller ToolBox

ACDI's Guide to User-Centric Solutions for K-12 Schools

The post-pandemic world has significantly matured user needs. While there may be debates about the exact nature of this new reality, one clear truth has emerged: when it comes to solutions, the user is at the center of the universe. K-12 schools are a prime example of this transformation in needs.

This user-centric mindset particularly affects school administrators’ decision-making. Let’s explore how these evolving needs manifest in various areas:

  • Printing:
    • Print enablement: Schools now prioritize solutions that allow for easy allocation of printing capabilities to the right users, minimizing IT intervention.
    • Adaptability: Print servers must accommodate the diverse printing needs of different users within a school environment.
  • Workflow Automation:
    • AI integration: Users expect automated features in software applications, and schools can benefit from workflow automation to enhance efficiency and reduce overhead.
    • Customization: Workflow automation solutions should be tailored to the specific needs of individual schools, considering factors like staffing, budget, and work locations.
  • Business Intelligence:
    • Data-driven decision-making: School administrators need access to consolidated data streams to make informed decisions about resource allocation and operational efficiency.
    • Comprehensive dashboards: Dashboards that present data in a meaningful format can significantly improve productivity.
  • Identity Solutions:
    • Multi-factor authentication (MFA): Secure identity verification is crucial, but MFA can be cumbersome for users.
    • Convenient options: Schools need identity solutions that are easy to use and manage, such as card readers.
  • EV Solutions:
    • Cost-effective transportation: Electric school buses offer a more sustainable and economical alternative to diesel buses.
    • Infrastructure support: Schools need access to charging infrastructure and software solutions to facilitate the transition to electric vehicles.

Solutions for User-Centered Design in Schools

To address these challenges and provide solutions that meet the evolving needs of schools, the following approaches can be considered:

  • PaperCut: Offers print management solutions that streamline user setup and provide flexible print deployment options for schools.
  • Scanshare: Provides workflow automation tools to help schools integrate various systems and processes efficiently.
  • Intuitive BI: Offers dashboards that consolidate data and provide actionable insights for school administrators.
  • Card Readers: Enable secure and convenient identity verification for various applications within schools.
  • EV Solutions: Provide charging infrastructure and software to support the transition to electric school buses.

By embracing user-centered design principles and implementing appropriate solutions, schools can enhance efficiency, reduce costs, and improve the overall experience for students, staff, and administrators.