ACDI Privacy Policy

Effective Date: 07/01/2026

Privacy Policy & Data Security

At Access Control Devices, Inc. (ACDI), your privacy is fundamental to how we do business. We believe in striking the perfect balance between using data to give you the best possible experience and fiercely protecting your personal information.

This policy explains what we collect, why we need it, and how we keep it safe.

The Information We Collect

Information you give us directly When you interact with us, you naturally share some personal details. This happens when you:

  • Download a free trial, whitepaper, or other content.

  • Register for events or webinars.

  • Reach out to our sales or support teams.

  • Sign up for the ACDI Partner Portal or our email newsletter.

  • Apply for a job with us.

Information we collect automatically As you use our website or web-based services, we use cookies (both session and persistent) and web beacons to understand how you interact with our content. We track engagement metrics like email open rates, link click-throughs, and app usage stats. We also collect anonymous data that doesn’t identify you personally but helps us recognize your computer or device so we can improve site performance.

Information from third parties To make our marketing, offers, and services more relevant to you, we occasionally gather information from public databases, our Trusted Partners, and social media platforms.

How We Use Your Data

We use your data to make our services better and more intuitive. Specifically, we use it to:

  • Operate, improve, and tailor our websites and services to your needs.

  • Analyze trends for benchmarking, forecasting, and education using anonymized, aggregated data.

  • Send you important notices, marketing updates, and general messages (which you can opt out of at any time).

  • Keep our platforms secure, enforce our terms, and resolve disputes.

Who We Share It With

We respect your privacy and only share your data when necessary for business operations:

  • Our trusted partners: We work with independent contractors to assist with sales, marketing, client fulfillment, and consulting. They are contractually bound to protect your data with the same strict standards we use.

  • Legal and safety reasons: We may share information with legal teams, collection agencies, or law enforcement to address contract violations, illegal behavior, or to enforce our Acceptable Use Policy (AUP).

  • Business transfers: If ACDI is ever involved in a merger, acquisition, bankruptcy, or sale of assets, your data may be transferred as part of that process.

Data Security & Retention

How we protect it We store your personal information on secure servers managed by us and our service providers. Your data is protected by strict access controls, including authentication requirements and data encryption where appropriate. Any physical records are kept in secure, locked locations.

How long we keep it We hold onto your data only as long as necessary to fulfill the purposes outlined in this policy, deliver our services, resolve disputes, and meet our legal and contractual obligations.

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