Business Solutions

Print Management

PaperCut MF

Powerful print management for printers and MFDs

PaperCut Hive

Cloud-Native Print Management.

Multiverse

Cloud-Based PaperCut Support.

Connectors

Explore the 3rd-Party Software integrations available for PaperCut MF

Hive Add-Ons

Sync for Tableau

Connect Hive data to Tableau.

Business Analytics

Intuitive BI

Business data in an easy to use dashboard.

Workflow Automation

Scanshare

Take your document workflow automation to the next level.

Fleet Management

KPAX

Centralized fleet management.

Secure Access

Elatec Card Readers

Secure and flexible solutions for any type of authentication your business may need.

RF Ideas Card Readers

Identity access management that delivers productivity, transparency and confidence.

IdentiD

Identity access management that delivers productivity, transparency and confidence.

Xerox® Specific

Payment Software

Coinnect

Coinnect provides the ability to charge for a variety of MFP functions specifically on lexmark devices.

EV Charging Solutions

ACDI Energy Services

Simple, turnkey solutions that drive differentiation and revenue for our partners that want to be involved in the electric car revolution.

Payment Hardware

Payment Solutions

Coins, bills, credit cards, and mobile payment solutions all manufactured by ACDI.

Account Based

Designed to streamline money management in an account-based pay for print environment.

Pay For Print

Control your overhead by reducing your paper and equipment costs with the EX2000.
By Need

Accountability →

CONTROL YOUR DEVICES

Answer the tough questions with full visibility into your printer and copier fleet.

Security →

SAFEGUARD YOUR DATA

Protect your data before, during, and after printing with PaperCut print security.

Cost Savings →

SAVE TIME AND MONEY

Cut costs, save time, and manage your devices with affordable solutions from ACDI and PaperCut.

Accessibility →

ANY DEVICE, ANYWHERE

Enjoy better productivity with easy access to your documents, data, and devices.

"I would absolutely recommend PaperCut. The ease of use, the end-user experience, it's second to none as far as I'm concerned."

Lisa Payne, Desktop Network Specialist, Little Rock School District
By Industry

Education →

Answer the tough questions with full visibility into your printer and copier usage.

Healthcare →

Security and simplicity have been coded into PaperCut solutions for over twenty years (that’s got to earn us a Ph.D., right?), so you can focus on the health of your patients, not your printers.

Legal →

Charge clients for prints, copies, scans and faxes with 100% accuracy.

Shared Office →

PaperCut MF empowers you to print from any device. Office environments like these benefit significantly from PaperCut’s “Bring your own device” print options and reliable security.

Enterprise →

Protect your systems, information, and future growth with powerfully scalable print management.

“One of our favorite features was being able to see who was printing the most, and why."

Michelle Hernandez
IT Asset Manager
University of Arkansas Medical Sciences
Resources
Support

Contact Support

SOFTWARE SUPPORT
1-877-290-3327
7 am – 6pm CST, M – F
software.support@acd-inc.com
HARDWARE SUPPORT
hardware.support@acd-inc.com
8am – 5pm CST, M – F
LATIN AMERICAN SUPPORT
877-290-3327
7am – 5pm CST, M – F
soporte@acd-inc.com

Technical Support →

Get hands-on troubleshooting and technical help with our tech support engineers.

Project Management →

Schedule, manage, and track your ongoing projects with our detailed team of Project Coordinators.

Software Installation →

Maximizing efficiency for all deployments from start to finish.

Software Integration →

Connect PaperCut MF to the systems and processes you already use with a custom software integration.

SUPPORT RESOURCES

TICKET PORTAL LOGIN
INSTALLATION WORKFLOW
SERVICE LEVEL AGREEMENT

SUBMIT A TICKET

An ACDI support agreement covers telephone, email, chat support along with remote assistance using remote support software. For configuration of new or additional devices, or assistance with migrating or configuring additional PaperCut features, please contact your copier dealer.

2024 Technical Training Classes Now Available

Learn More

Discover the perfect blend of laughter and learning with our Technical Training course! Designed specifically for software engineers, solutions consultants, and your go-to tech expert, this comprehensive program dives deep into PaperCut MF, empowering you to master its intricacies with ease. Elevate your expertise and embark on a transformative learning journey today!
About

Best Job Ever!

It represents many things and it means something different to each person—but the common denominator lies in making whatever you do the best job ever. Be it work, your job as a parent, your hobbies, etc. The commitment to make each day the best day and make everything we do the best job ever.

Learn More →

About ACDI

Our Company

Careers

Partners

Join the Team!

Award Winning Customer Service & Support

Our vast industry experience and expertise in technical support and service sets us apart.

Awards & Recognitions →
Contact
Pesquisar

Multi-Factor Authentication With One Touch

Control access to your documents and devices using innovative fingerprint scanning technology

The fastest way to get ACDI products »

Why Biometric Authentication?

Every human is unique. Your security measures should be, too. Be sure that the person using your devices are who they say they are with IdentiD.

Take away the hassle of keeping up with passwords, ID cards, and key fobs. Biometric authentication is a simple way to provide complete access without sacrificing security.

Now with WiFi

Single registration process for all readers across the fleet
Centralized admin management
Add & delete users
Templates for adding additional readers
Can be used as fast release readers for devices without embedded option support

Market Focus

SMB

EDUCATION

ENTERPRISE

HEALTHCARE

First Time Set Up

Register your fingerprint
with the IdentiD Biometric Access Point

Self-associate your registered fingerprint with your PaperCut User Account

Your authentication information is stored on the server for quick access the next time you use this MFP

Features

SECURE

RELIABLE

ACCURATE

SELF REGISTRATION

STORAGE

USB PLUG & PLAY

Specifications

Dimensions: L 85 x 53 W x H 12mm
Display: 128 x 64 px
Interface: USB

Available Storage

3,000 fingerprints

Biometric Sensor

CPU: ARM
Type: Optical Sensor
Image Size: 202 x 285 px
Resolution: 450 dpi
False Acceptance Rate: < 0.001%
Identification Time: < 1.0 sec

Prerequisites

OS and Server: Microsoft Windows 7 / 10 and Windows Server 2012 / 2016
Framework: Microsoft .NET Framework 4.5
Database: Microsoft SQL Server 2012 / 2014 / 2016

Authentication Resources