• Business Solutions
    Print Management
    PaperCut MF

    Powerful print management for printers and MFDs

    PaperCut Hive

    Cloud-Native Print Management.

    Multiverse

    Cloud-Based PaperCut Support.

    Connectors

    Explore the 3rd-Party Software integrations available for PaperCut MF

    Hive Add-Ons
    Sync for Tableau

    Connect Hive data to Tableau.

    Business Analytics
    Intuitive BI

    Business data in an easy to use dashboard.

    Workflow Automation
    Scanshare

    Take your document workflow automation to the next level.

    Fleet Management
    KPAX

    Centralized fleet management.

    EZ Meter

    Seamless USB printer management.

    Secure Access
    Elatec Card Readers

    Secure and flexible solutions for any type of authentication your business may need.

    RF Ideas Card Readers

    Identity access management that delivers productivity, transparency and confidence.

    Xerox® Specific
    Payment Software
    Coinnect

    Coinnect provides the ability to charge for a variety of MFP functions specifically on lexmark devices.

    EV Charging Solutions
    ACDI Energy Services

    Simple, turnkey solutions that drive differentiation and revenue for our partners that want to be involved in the electric car revolution.

    Payment Hardware
    Payment Solutions

    Coins, bills, credit cards, and mobile payment solutions all manufactured by ACDI.

    Account Based

    Designed to streamline money management in an account-based pay for print environment.

    Pay For Print

    Control your overhead by reducing your paper and equipment costs with the EX2000.

  • By Need
    Accountability →

    CONTROL YOUR DEVICES

    Answer the tough questions with full visibility into your printer and copier fleet.

    Security →

    SAFEGUARD YOUR DATA

    Protect your data before, during, and after printing with PaperCut print security.

    Cost Savings →

    SAVE TIME AND MONEY

    Cut costs, save time, and manage your devices with affordable solutions from ACDI and PaperCut.

    Accessibility →

    ANY DEVICE, ANYWHERE

    Enjoy better productivity with easy access to your documents, data, and devices.

    "I would absolutely recommend PaperCut. The ease of use, the end-user experience, it's second to none as far as I'm concerned."

    Lisa Payne, Desktop Network Specialist, Little Rock School District 

  • By Industry
    Education →

    Answer the tough questions with full visibility into your printer and copier usage.

    Healthcare →

    Security and simplicity have been coded into PaperCut solutions for over twenty years (that’s got to earn us a Ph.D., right?), so you can focus on the health of your patients, not your printers.

    Legal →

    Charge clients for prints, copies, scans and faxes with 100% accuracy.

    Shared Office →

    PaperCut MF empowers you to print from any device. Office environments like these benefit significantly from PaperCut’s “Bring your own device” print options and reliable security.

    Enterprise →

    Protect your systems, information, and future growth with powerfully scalable print management.

    “One of our favorite features was being able to see who was printing the most, and why."

    Michelle Hernandez
    IT Asset Manager
    University of Arkansas Medical Sciences

  • Resources
  • Support

    Contact Support

    SOFTWARE SUPPORT
    1-877-290-3327
    7 am – 6pm CST, M – F
    software.support@acd-inc.com

    HARDWARE SUPPORT
    hardware.support@acd-inc.com
    8am – 5pm CST, M – F

    LATIN AMERICAN SUPPORT
    877-290-3327
    7am – 5pm CST, M – F
    soporte@acd-inc.com

    Technical Support →

    Get hands-on troubleshooting and technical help with our tech support engineers.

    Project Management →

    Schedule, manage, and track your ongoing projects with our detailed team of Project Coordinators.

    Software Installation →

    Maximizing efficiency for all deployments from start to finish.

    Software Integration →

    Connect PaperCut MF to the systems and processes you already use with a custom software integration.

    SUPPORT RESOURCES

    TICKET PORTAL LOGIN
    INSTALLATION WORKFLOW
    SUBMIT A TICKET

    An ACDI support agreement covers telephone, email, chat support along with remote assistance using remote support software. For configuration of new or additional devices, or assistance with migrating or configuring additional PaperCut features, please contact your copier dealer.

    2026 Technical Training Classes Now Available

    Learn More

    Discover the perfect blend of laughter and learning with our Technical Training course! Designed specifically for software engineers, solutions consultants, and your go-to tech expert, this comprehensive program dives deep into PaperCut MF, empowering you to master its intricacies with ease. Elevate your expertise and embark on a transformative learning journey today!

  • About

    Best Job Ever!

    It represents many things and it means something different to each person—but the common denominator lies in making whatever you do the best job ever. Be it work, your job as a parent, your hobbies, etc. The commitment to make each day the best day and make everything we do the best job ever.

    Learn More →

    About ACDI

    Our Company
    Careers
    Partners
    Join the Team!
    Cannata
    Award Winning Customer Service & Support

    Our vast industry experience and expertise in technical support and service sets us apart.

    Awards & Recognitions →
  • Contact
  •
Reseller ToolBox

ABOUT ACDI

Your Customer Success Partner.

At ACDI we wrap services and support around industry-leading software solutions, but it doesn’t end there. It’s about keeping customers happy and exceeding their expectations of your product and your company.

WE'VE GOT YOU COVERED

Latin America Sales Coverage

East

Fred Moraes

  • BRAZIL

fred.moraes@acd-inc.com

Phone: +55 67 99346-0000

Central

Ivan Monsalve

  • CENTRAL AMERICA, CARIBBEAN & MEXICO

ivan.monsalve@acd-inc.com

Phone: +17327034096

East

Rodrigo Romão

  • BRAZIL

rodrigo.romao@acd-inc.com

Phone: +55 11 98920-5835

Central

Pedro Calderón

  • ANDEAN REGION & SOUTHERN CONE

pedro.calderon@acd-inc.com

Phone: +57 314 2435342

SOLUTIONS

Print Management
Fleet Management
Business Analytics
Secure Access
Payment Solutions
Cloud Solutions
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