Project Life Cycle
1. KICK-OFF EMAIL
You will receive a project kick-off email from your project lead. This email will ask to schedule a pre-call and include a summary of the project life cycle.
~30 minute call discussing system requirements and responsibilities for PaperCut installation.
Statement of Work (SOW) – ACDI will send a SOW after the Pre-call.
3. COMMENCEMENT SIGNATURE NEEDED FOR SOW
Reseller must sign a SOW to be able to schedule sessions.
4. SCHEDULE SESSIONS
Sessions will be scheduled according to size and complexity of order.
Sessions – One to many sessions may be needed for complete installation. PaperCut is installed and administrator training is provided. During the life of the project, email Project Coordinator & Professional Services Engineer for support.
5. COMPLETION SIGNATURE NEEDED FOR SOW
The reseller provides a completion signature to finalize the installation.
6. CLOSE PROJECT
After 5 days of no issues, project is closed and moved over to support.
7. MOVE TO SUPPORT
If any issues arise, contact ACDI software support for assistance.
Software Support: 1.877.290.3327 | firstname.lastname@example.org
PaperCut MF System Requirements
PaperCut NG System Requirements
Mobility Print System Requirements
Firewall Ports used by NG & MF
PaperCut Server Sizing Guide